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Plain Paper Payslip Issue: Salary missing, slip showing negative Net pay

Article ID

12180

Article Name

Plain Paper Payslip Issue: Salary missing, slip showing negative Net pay

Created Date

5th February 2019

Product

IRIS GP Payroll

Problem

When printing “plain paper” payslips for type 2 employees the “Net Pay” box is populated with deductions. This is due to the total Additions box not being populated with salary.

Resolution

To prevent this behaviour we need to enable an option in the employee pay details.

Go to “Change Employee Details” | “Choose Employee” | “Pay Details

Tick the box on the right-hand side of the screen “Show each post separately on the payslip” :

resizedimage550296 GP PlnPprErr 2 | Plain Paper Payslip Issue: Salary missing, slip showing negative Net pay

Make sure this option is ticked for all type 2 employees.

The payslips will now preview correctly.

Thank you for your feedback.

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