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12180: Plain Paper Payslip Issue: Salary missing, slip showing negative Net pay

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Article ID 12180
Article Name Plain Paper Payslip Issue: Salary missing, slip showing negative Net pay
Created Date 05 Feb 2019 00:00:00
Product IRIS GP Payroll
Codes: GGLGPPAYROLL
Problem

When printing “plain paper” payslips for type 2 employees the “Net Pay” box is populated with deductions. This is due to the total Additions box not being populated with salary.


Resolution

To prevent this behaviour we need to enable an option in the employee pay details.


Go to "Change Employee Details" | "Choose Employee" | "Pay Details"
Tick the box on the right-hand side of the screen “Show each post separately on the payslip” :



Make sure this option is ticked for all type 2 employees. The payslips will now preview correctly.

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