Companies House ID Verification change issues
Article ID
companies-house-id-verification-change-issues
Article Name
Companies House ID Verification change issues
Created Date
18th November 2025
Problem
Resolution
Companies House went live with the new ID verification changes at 8am today (18/11/25).
However, when we enabled the features in version 25.4 of the IRIS Accountancy Suite this produced issues in accessing IAS for users.
The Companies House ID Verification features had to be disabled. We have now completed our final testing in regards to being able to access the ID code and this will be accessible to you shortly. Please log out and back into IRIS if you are not yet seeing it.
You can manually manually refresh the feature toggles via System Maintenance | System | Refresh Feature Toggles
We are continuing to test submitting forms, working alongside Companies House if we see anything unexpected.
Please contact us if you continue to be unable to see the new field.
If you have other queries please raise a new case for us to respond and investigate on or give us a call on 0344 815 5555.
We are sorry you did not find this KB article helpful. Please use the box below to let us know how we can improve it.
