How can I delete pending Manual invoices/Write offs/Credit notes in Time?
Article ID
ias-11929
Article Name
How can I delete pending Manual invoices/Write offs/Credit notes in Time?
Created Date
24th April 2015
Product
IRIS Time and Fees
Problem
I have posted a manual invoice, manual write off or manual credit note in IRIS Time. The posting has not been updated to the Ledger. How can I delete these postings.
Resolution
In order to see the original postings you will need to log in as the same user who posted them, and then view the same period the posting went into. To verify these details:
Log into IRIS Time.
Select: Pending Queue | Browse Queue | Other Items
Choose the appropriate posting type (eg. Write Offs).
Double click on the posting.
Make a note the time ledger period in the top right.
Make a note the ‘Posted By’ box at the bottom left.
To delete the item:
Log into IRIS as the user the item was ‘Posted By’.
Select: Post WIP | Manual invoices/Write Offs/Credit Notes
Select the period that the item was posted into – you should now be able to see the item.
To delete it, right click on the item and choose ‘Delete’.
Press ‘Close’ to exit.
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