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Error 9999 in Accounts Production

Article ID
ias-12710
Article Name
Error 9999 in Accounts Production
Created Date
12th February 2018
Product
Problem
Users have reported the following examples of Error code 9999 : 1. Error 9999 Statement ThatDirectors Acknowledge Their ResponsibilitiesUnder CompaniesAct does not contain the phrase 'Directors acknowledge' OR 'Director acknowledges' 2. Error 9999 no data received from ngsrv when submitting ABR accounts 3. Error 9999 - invalid envelope number when submitting ABR accounts 4. Error 9999 - StatementThatCompany Entitled To ExemptionFrom Audit Under Section477 CompaniesAct2006 element must be provided for current accounting period 5. Error 9999: can't use unidentified value as an array reference
Resolution
Please find the resoution below for the above errors 1. In order to correct your accounts for Companies House submission,, simply go to Client/View/Related Tab, and remove the directors ‘to’ date. Finish by regenerating the IXBRL and submit. 2. This error is normally to do with the communication between IRIS and Companies House servers being busy. Please try again later 3. In IRIS Accounts Production, update submission number in- File |Tools- submission number update, add 100 to the number 4. Edit Data Screen | FRS 101/102 | Company Information | Choice of Report – Audit, etc. – untick 5. Please find the resolution steps below: a – Within the relevant module, please select Reports | Submission Status b – The Submission Status Report Options screen will appear c – Place the radio dial in All (listed continuously) d – Select E-Filed e – Enter a to date within the Dated between field leaving the from date blank f – Within the Current status of section, place a tick in Sent and Pending g – In the Restrictions section select None h – Select Print i – Select the relevant Report destination | OK j – Make a note of all the Submissions with a Status of Sent/Pending which have a Submission Number. k – Close Report l – Select Administration |Input E-File Submission |Enter a submission number from the Step J The Submission Status screen will appear m – Change the Status to Pending n – Select Query Status

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