“File does not exist” when attaching a document to a Tax return
Article ID
ias-12762
Article Name
“File does not exist” when attaching a document to a Tax return
Created Date
12th April 2018
Problem
When generating a Internet return in Personal Tax there is an option to attach a document from Communications. If you try to attach a document which is stored in Docs the following error occurs: File does not exist: "Path to IRIS folder""File name"[Document reference number]
Resolution
This issue is due to be resolved in 18.1.1
In the meantime, in order to get around this issue you will need to save the document externally (outside of Iris & Docs) and use the “Select External PDF” option when generating the return.
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