Knowledge Base Articles

11191

How do I process a new starter?

Under RTI there is no submission of a p45 for a new starter. All the new starter details are included on the next FPS you…

11427

What are the earnings thresholds for Auto Enrolment pensions?

If the employee earns more than the minimum earnings threshold shown below and are not currently in a qualifying pension scheme they will be auto…

11447

Auto Enrolment percentage calculation

When Pension Auto Enrolment is selected as the payment/deduction type, the pension is calculated as a percentage between the qualifying earnings lower threshold and the qualifying…

11456

What are “Qualifying Earnings” under auto enrolment?

Information provided by the pension regulator Only the pay components within the definition of qualifying earnings in section 13 of the Pensions Act 2008 are…

12075

Calculating Directors National Insurance in GP Payroll

Directors' NI Calculation The ability to calculate Directors’ NI has been added to GP Payroll. This is due to a number of GP Practices being…

11135

“User Limit Reached” when logging on

Log into the admin mode of the software, at start-up use the details Name: ADMIN and your admin password: Please Note: If you do not…

12008

Accessing the previous year’s payroll data

To load the previous years payroll data go to "Year-end" > "Use Last Year's Company Data": Please Note: If this option is greyed out and…

12067

Remote Payroll Entry – How do I resend a Remote User Password?

IRIS Bureau Payroll & IRIS Payroll Business This link will only be enabled if the Status is Linked 1. Go to "Company" | "Provision User"…

11009

Council tax AEO deducting too much

Due to the issue date not being entered. This will cause the system to default to 1998 bands rather than the post-April 2007 bands. Go…

12180

Plain Paper Payslip Issue: Salary missing, slip showing negative Net pay

To prevent this behaviour we need to enable an option in the employee pay details. Go to "Change Employee Details" | "Choose Employee" | "Pay Details"…

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