Knowledge Base Articles

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Knowledge Base

3027 articles

ias-12732

How to make an entry in Page TR 4 box 4?

To make an entry in Page TR4 box 4 please do the following in Personal tax: - Reliefs etc. tab - Pension Contributions - Personal…

ias-12731

clear mapping button greyed out

To clear the tag errors take your report to iXBRL editor: 1. iXBRL Tag Editor | Save as | Save externally. 2. Administration | iXBRL…

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IRIS PAYE Master- Authentication Failure. The supplied user credentials failed validation for the requested service. Error 1046

IRIS PAYE Master- HMRC can refuse to authenticate submissions for the following reasons Incorrect credentials When filing online using your payroll product your Gateway User ID, Password and PAYE-Reference (tax…

11555

Govtalk error submitting RTI

If you are getting this error sending an FPS: This problem is caused by incorrect / corrupted schema documents in the PAYE-master program folder. Right…

11153

How to enable bank reconciliation

 Go to Cashbook > Grid Setting > other settings. In the list make sure Bank Date Style Reconciliation is ticked.

ias-12729

Partnership cannot be negative: General administrative expenses

When generating a Partnership tax return, the following validation warning appears: The value in the following box(es) on the Trading and Professional expenses section of…

ias-12728

XBRL Deployment failed for Server

The resolution for this issue involves ensuring that C++ 2015 is installed (both x86 and x64) https://www.microsoft.com/en-us/download/details.aspx?id=48145 You then need to install C++ 2017 (both…

ias-12727

How can I exempt the cashflow statement for a large company?

1. Go to Edit on the top toolbar 2. Data screens 3. Notes to the Financial Statements 4. Accounting Policies 5. Standard Accounting Policies 6.…

ias-12725

How to delete the wrong proprietor?

Go to: 1. Edit / Proprietor 2. higliht the current proprietor and click on View 3. click Delete

ias-12722

Unable to link to Xero integration through ‘link to bookkeeping’

1. Go to Edit on the top toolbar 2. View 3. Click on Accountant 4. Ensure you have selected ‘agent’ as oppose to ‘alternative accountant’…