Knowledge Base Articles

aml-how-to-install-iris-anti-money-laundering-desktop-version

AML – How to install IRIS Anti Money Laundering (Desktop Version)

This guide will show you how to install IRIS Anti Money Laundering as a brand new installation. Please follow the instructions below. 1. Download the…

personal-tax-and-vat-filer-you-get-a-mtderror-log-file

Personal Tax and VAT Filer- You get a MTDerror.log file

When you load a client or do a certain action, an MTD error log may appear and asks you to save and email to us.…

change-period-end-date-on-accounts-production

Change period end date on Accounts Production

Advised user to go to Edit| account period end date| add| enter in date| ok.

personal-tax-hmrc-data-retrieval-authorised-agent-identical-names-showing

Personal Tax/VAT- Authorised Agents identical names showing? Cannot get HMRC login screen to appear.

This article is relevant for PT users (to use HMRC data retrieval) and VAT filer users (to retrieve Period dates etc) with identical names showing…

business-tax-enter-dtr-double-taxation-relief-in-corporation-tax-ct600

Business Tax- Enter DTR (Double Taxation Relief) in Corporation Tax CT600

Please go to: Data Entry - Calculation - Reliefs and Deductions in Terms of Tax Edit DTR Enter the amount in Double taxation relief Click…

personal-tax-hmrc-data-retrieval-keeps-asking-me-to-login-again-after-days-week

Personal Tax/VAT Filer- HMRC keeps asking me to login again after days/week. Allow your software to interact with HMRC

You have been regularly using the Personal Tax HMRC data retrieval function or VAT Filer but when you load a client etc- it now asks…

personal-tax-non-resident-capital-gain-loss-not-showing-on-boxes-3-to-13-on-cg1-page

Personal Tax- Non Resident capital gain/loss not showing on boxes 3 to 13 on CG1 page

The Capital gain residential property section for boxes 3 to 13 on the CG1 will only be completed where the gain/loss has NOT been specified…

personal-tax-format-nino-the-provided-nino-is-invalid-and-get-a-mtderror-log

Personal Tax-‘FORMAT_NINO The provided NINO is invalid’ and get a MTDerror.log

This is linked to the HMRC data retrieval tool in PT. It is trying to link your client to the HMRC server and draw in…

business-tax-group-consortium-this-client-cannot-claim-any-amount-under-group-relief-provisions

Business Tax- Group Consortium cannot see and claim a loss. ‘Brought forward trading loss relief cannot exceed £0’ or No Profit/Loss

How to transfer a loss, read this KB You have a loss making making company and want to transfer loss to another company with a…

vto-1172-xhr-returned-response-code-500-when-uploading-pdf-files-to-iris-openspace

VTO- 1172 XHR Returned Response Code 500 when uploading PDF Files to IRIS Openspace

The OpenSpace release on the 02/11/2022 resolved the XHR returned response code 500 issue with encrypted documents, as noted in the latest What's New message…

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