Knowledge Base Articles

hmrc-address-is-not-included-on-the-front-page-of-the-sa700

HMRC address is not included on the front page of the SA700

Please note this only affects the 2020 submissions which are not due until 31/01/2021. HMRC did not provide this form until 06/04/2020. Therefore the form…

frs-105-directors-report-exception

FRS 105 – Directors Report Exception

General Exception report A director has not been selected to sign the report of the director. Where the director intended to sign the report is…

license-limit-reached

License Limit Reached

There are 2 steps to resolve this. First go to Setup / Account charts / select the chart and on bottom right clients using chart.…

myworkpapers-historical-adjustments

MyWorkPapers historical adjustments

This is due to the rounding in MyWorkpapers which differs to the way rounding is dealt within Accounts Production. We have applied a change in…

charities-sorp-2019

Charities SORP 2019

This second edition of the SORP is applicable to relevant charities accounting periods beginning on or after 01/01/2019 (this edition consolidates the changes to the…

balance-sheet-wording

Balance Sheet wording

Changes have been made to the balance sheet wording to bring this in line with FRS 102 guidance. This applies to accounts with a balance…

ptp-7122

Error 1315 – Unable to write to the specified folder when installing PTP Products on a network

For clients running on a workgroup, peer to peer or domain setup, you may experience the error below when installing the PTP update: To overcome…

kt-7122

Error 1315 – unable to write to specified folder when installing Keytime on a peer-to-peer (workgroup) network

For clients running on a workgroup or peer to peer setup, you may experience the error below when installing the Keytime update To overcome this…

google-chrome-users-unable-to-login-to-openspace

Users unable to login to OpenSpace from my website using advanced website integration

In order to overcome this issue, we would recommend using our intermediate website branding rather than advanced. So that your customers can still login via…

kba-03726

PCSR – How to do a global share reorganisation using the Share Reorganisation wizard

Please note this method is only applicable where the same reorganisation rule applies to all members holding shares of a particular type. There is a separate KB…

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