Home | Knowledge Base Articles | Page 83

Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

3032 articles

frs-105-directors-report-exception

FRS 105 – Directors Report Exception

General Exception report A director has not been selected to sign the report of the director. Where the director intended to sign the report is…

1 minute length
Posted: 13th April 2020
Read more

license-limit-reached

License Limit Reached

There are 2 steps to resolve this. First go to Setup / Account charts / select the chart and on bottom right clients using chart.…

1 minute length
Posted: 9th April 2020
Read more

myworkpapers-historical-adjustments

MyWorkPapers historical adjustments

This is due to the rounding in MyWorkpapers which differs to the way rounding is dealt within Accounts Production. We have applied a change in…

1 minute length
Posted: 8th April 2020
Read more

charities-sorp-2019

Charities SORP 2019

This second edition of the SORP is applicable to relevant charities accounting periods beginning on or after 01/01/2019 (this edition consolidates the changes to the…

1 minute length
Posted: 8th April 2020
Read more

balance-sheet-wording

Balance Sheet wording

Changes have been made to the balance sheet wording to bring this in line with FRS 102 guidance. This applies to accounts with a balance…

1 minute length
Posted: 8th April 2020
Read more

ptp-7122

Error 1315 – Unable to write to the specified folder when installing PTP Products on a network

For clients running on a workgroup, peer to peer or domain setup, you may experience the error below when installing the PTP update: To overcome…

1 minute length
Posted: 2nd April 2020
Read more

google-chrome-users-unable-to-login-to-openspace

Users unable to login to OpenSpace from my website using advanced website integration

In order to overcome this issue, we would recommend using our intermediate website branding rather than advanced. So that your customers can still login via…

1 minute length
Posted: 1st April 2020
Read more

kba-03726

PCSR – How to do a global share reorganisation using the Share Reorganisation wizard

Please note this method is only applicable where the same reorganisation rule applies to all members holding shares of a particular type.  There is a separate KB…

1 minute length
Posted: 27th March 2020
Read more

kba-03725

PCSR – Comms log error (Receive Authority2File) The requested connection could not be opened

This error means there is a problem connecting to the dedicated email address used for Authority2File (getting e-approval from clients prior to submission).  The most…

1 minute length
Posted: 27th March 2020
Read more

kba-03724

PCSR – Is it possible to edit the Minutes template

This can be done via File > Subscription Details & Preferences > Global Preferences > Customise Minutes Wizards.

1 minute length
Posted: 27th March 2020
Read more

© IRIS Capital Limited 2026

Company number: 06266887 | VAT number: 678792853 | Registered office: 4th Floor, Heathrow Approach, 470 London Road, Slough, SL3 8QY