Established in 1991, Connor Warin has grown over the years to become a leading independent firm of chartered accountants, based in Essex. With 16 staff the company operates from two locations and their services include tax planning, business strategy and systems development. The firm was challenged to grow the business, without an increase in staff costs or staffing levels; while simultaneously continuing to deliver a responsive and rewarding service to clients. Connor Warin wanted to increase margins and place greater emphasis on higher value activities in the current economic climate. Having previously chosen IRIS for the functionality and breadth of the solutions, Connor Warin was drawn to the company’s outsourcing solution as a means of increasing staff productivity – enabling the team to concentrate on more strategic programmes. The firm reviewed a number generic Indian-based outsourcers and decided upon the IRIS solution based on the overall quality.