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Error in ISLRTI.dll::clsCompressedEmployees.cls: Function ToXML: Error -1

Article ID
11004
Article Name
Error in ISLRTI.dll::clsCompressedEmployees.cls: Function ToXML: Error -1
Created Date
6th April 2017
Product
IRIS Earnie IQ
Problem

The following error occurs when making submission

Error in ISLRTI.dll::clsCompressedEmployees.cls: Function ToXML: Error -1-

Resolution

Check to see if you have enabled the option to compress RTI submissions.

Go to “Online Services” | “Configure”

Make sure “Always Compress FPS File” is un-ticked. Save and try your submission again.

If the problem persists the most likely cause of this error is an invalid Reports/Resource folder location.

Check the Resource folder location (Help > About Earnie > Registry).

This may be pointing to the wrong place after an update. 

Reinstall the client to ensure that all the correct files exist in the Resource folder.

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