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Error Printing: File not found

Article ID
11203
Article Name
Error Printing: File not found
Created Date
6th April 2018
Product
IRIS Payroll Professional, Earnie
Problem

Error File not found when trying to print or preview a report

Resolution

The .rdlc file that provides the report instructions is missing or damaged.

We need to reinstall a fresh copy from the library:

Go to “Reports” > “Library Selection

Choose the subcategory for the report causing the problem

Find the affect report in the list, click to highlight and then click the “Select” button.

This will install a fresh copy of the .rdlc file and you should be able to print as normal.

Thank you for your feedback.

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