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You need to set the WEEKLY Pay Periods before continuing

Article ID
11580
Article Name
You need to set the WEEKLY Pay Periods before continuing
Created Date
6th April 2018
Product
IRIS PAYE-Master
Problem

When trying to calculate or finalise a pay period you get the following message:

You need to set the WEEKLY,2-WEEKLY,4-WEEKLY, MONTHLY pay periods before continuing

NOTE: The message may refer to any pay frequency.

Resolution

There is an employee on your payroll set to a pay frequency that isn’t set up in the payroll calendar.

Normally this will be because of a mistake creating new employees. Double check under the “Pay Rates” tab for any new employees and ensure they are set to the correct “Pay Frequency“.

Alternatively, this could be caused by previous year leavers set to a pay frequency you no longer use and have removed.

Previous year leavers are normally hidden in the system. To display previous year leavers go to “Utilities” > “Options” > “Display Leavers From Previous Years“. Once this option is activated leavers from previous tax years will show in the employee list in red text.

You can then check the previously hidden records pay frequency to identify the cause of the error.

When the problem records have been found you can delete them by going to “Utilities” > “Employee Maintenance” > “Delete Employee“.

Highlight the employee you wish to remove and click “OK” and the “Yes” on the warning message.

Repeat this for each affected record. Once removed you will be able to proceed with payroll as normal.

Please Note: It is important that you ONLY delete the information for previous year leavers. Any employees paid in the current tax year should remain on your payroll.

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