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No row at position zero - error creating employee

Article ID
11588
Article Name
No row at position zero - error creating employee
Created Date
6th April 2017
Product
IRIS PAYE-Master
Problem

When trying to create a new employee record I get the error:

Error loading employee record there is no row at position 0

Resolution

This error is caused when you have no employees in the current tax year.

To correct

Go to “Utilities” > “Options” > “Display Leavers From Previous Years”

Click “Yes” on the message.

You will now see a list of employees who left in previous tax years displayed in red text.

Once this setting is activated you will be able to create your new employee record as normal.

Once one employee has been created you can turn off the option to display previous year leavers:

Go to “Utilities” > “Options” > “Display Leavers From Previous Years”

Click “OK” on the message. You will now only see current year employees.

Thank you for your feedback.

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