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No row at position 0

Article ID

8001

Article Name

No row at position 0

Created Date

6th April 2017

Product

IRIS PAYE-Master

Problem

When trying to create a new employee you get the following message:

Error loading employee record there is no row at position 0

Resolution

To resolve this you will need to display leavers from previous years.

Go to Utilities > Options and click on Display leavers from previous years:

PMRow02 | No row at position 0

You will see that the employee list now shows details for leavers from previous tax years (indicated by name in red text):

PMRow03 | No row at position 0

With these employees showing you will now be able to create your new record as normal.

Once you have saved a new employee, then you can remove the leavers from previous years by clicking again on “display leavers from previous years” from Utilities > Options and click on Display leavers from previous years

Thank you for your feedback.

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