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No row at position 0

Article ID
8001
Article Name
No row at position 0
Created Date
6th April 2017
Product
IRIS PAYE-Master
Problem

When trying to create a new employee you get the following message:

Error loading employee record there is no row at position 0

Resolution

To resolve this you will need to display leavers from previous years.

Go to “Utilities” > “Options” and click on “Display leavers from previous years“:

You will see that the employee list now shows details for leavers from previous tax years (indicated by name in red text):

With these employees showing you will now be able to create your new record as normal.

Once you have saved a new employee, then you can remove the leavers from previous years by clicking again on “display leavers from previous years” from “Utilities” > “Options” and click on “Display leavers from previous years

Thank you for your feedback.

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