Knowledge Base Articles

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Knowledge Base

3027 articles

11135

“User Limit Reached” when logging on

Log into the admin mode of the software, at start-up use the details Name: ADMIN and your admin password: Please Note: If you do not…

12008

Accessing the previous year’s payroll data

To load the previous years payroll data go to "Year-end" > "Use Last Year's Company Data": Please Note: If this option is greyed out and…

12067

Remote Payroll Entry – How do I resend a Remote User Password?

IRIS Bureau Payroll & IRIS Payroll Business This link will only be enabled if the Status is Linked 1. Go to "Company" | "Provision User"…

11009

Council tax AEO deducting too much

Due to the issue date not being entered.  This will cause the system to default to 1998 bands rather than the post-April 2007 bands. Go…

12180

Plain Paper Payslip Issue: Salary missing, slip showing negative Net pay

To prevent this behaviour we need to enable an option in the employee pay details. Go to "Change Employee Details" | "Choose Employee" | "Pay Details"…

12024

Marriage Allowance in PAYE Payroll – M & N Tax Codes

Not to be confused with the "Married Couple's Allowance", which only applies if one of the partners was born before 6th April 1935, "Marriage Allowance"…

12040

Setting up IRIS HR / Payroll Professional integration

For full details on the IRIS HR/IRIS Payroll Professional link please refer to the guide: https://www.iris.co.uk/PROFESSIONALHR  

12039

Setting up IRIS HR / Earnie integration

For full details on the IRIS HR/Earnie link please refer to the guide: https://www.iris.co.uk/EARNIEHR

12038

Setting up IRIS HR / Payroll Business / Bureau Payroll integration

For full details on the IRIS HR/IRIS Payroll link please refer to the guides: Payroll Business https://www.iris.co.uk/BUSINESSHR Bureau Payroll https://www.iris.co.uk/BUREAUHR

ias-12922

How to deregister clients from IRIS modules

You need to deregister the clients. Please see the steps below on how to do this; How to deregister clients from Accounts production – go…