Council tax AEO deducting too much

Article ID
11009
Article Name
Council tax AEO deducting too much
Created Date
6th February 2019
Product
IRIS Earnie IQ
Problem

Council tax deducting too much

Resolution

Due to the issue date not being entered.  This will cause the system to default to 1998 bands rather than the post-April 2007 bands.

Go to the Pay/Deds tab in the employee record, select the council deduction and click on the “Loan/AEO Settings” button.  

Enter the appropriate issue date and save the employee record: