Knowledge Base Articles

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How do you strike off a company in Company Secretarial?

1. Go to Client on the top toolbar 2. View 3. Tick the ‘struck off’ option 4. Press Save 5. Log the event and it…

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Business Tax- Partnership Turnover (3.24/3.23) multiply by 356 days must be less than £85,000 (£15,000,000). Error 8200

This is a HMRC restriction and you may also get a 8200 error as well. You will get the error: Turnover ([3.24] - [3.23]) multiplied…

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Comparative year making reference to the date of incorporation in the accounts

1. Go to Posting | Post File Maintenance | highlight the client and click on Entries 2. Highlight the comparative year and click on Change…

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How to make account codes to appear when entering descriptions in posting screen

1. Go to Setup on the top toolbar 2. Posting screen options 3. Untick the interactive search off option 4. Press ok

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Student Loan shows twice in the Tax Computation

For Student Loan to show once in the Tax Computation please do the following in Personal Tax: - Client - View - Related tab -…

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Can I back up onto a CD from IRIS Payroll?

You are not able to back up directly onto a CD using the normal Back-up & Restore facility. However, if you have the software required,…

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What is the difference between a worker and an employee? – AE FAQs

Generally, an employee works under a contract of employment. A contract doesn't need to be in writing; it exists when you and your employer agree…

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OpenEnrol Error: E101 Invalid Username and Password

First, check the email address and password saved in payroll. Are these correct? Has any user submitted a password reset request for the admin account?…

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Can’t see the save, close, cancel buttons on forms or window doesn’t display correctly

This will be down to a Windows setting called DPI which affects how large or small items and text appear on your screen. If a…

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RTI BACS Hash Code / Hash Tag

When RTI was introduced HMRC allowed for the provision of a 4 character hash code sub reference to be included for each employee, also sometimes…

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