Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

3031 articles

ias-12486

Trust tax computation does not add up due to tax pool

This is an issue currently with Iris Trust Tax and at this moment in time there is no work around. Fixed in service pack 17.2.1

ias-12484

How to amend VAT rate for a particular job when posting a bill

The steps below will walk you through changing the VAT rate for a particulat job when posting a bill. - Within the client billing decisions…

7295

Calculating a NI retrospectively

To correct the NI for an employee you will need to: Enter the correct NI code in the employee's main details screen. Print a copy…

7292

Deduction of NHS pension from back pay for a salaried doctor

PLEASE NOTE: These steps relate to correct the contributions for the NHS pension scheme only. They do not apply to automatic enrolment pensions. For assistance…

11177

Correcting errors RTI – I’ve submitted the wrong values on my EPS

The EPS sends the company running year to date totals on each submission. It does not send individual monthly amounts, therefore, to make corrections, you…

ias-12482

Exception report: Class 1

This message is a warning, therefore can be ignored if you are happy with the amount showing in the tax computation or To make changes…

12146

AE Assessment without a pension fund: Payroll Business & Bureau Payroll

No employees meet the criteria for auto enrolment At your staging date: • You don't have a pension scheme in place with a pension provider•…

12145

AE Assessment without a pension fund: Earnie

No employees meet the criteria for auto enrolment At your staging date: You don't have a pension scheme in place with a pension providerYou will…

12144

HMRC Service: PAYE Online for employers

Most new employers get a login when they register as an employer online. If you don’t have a login because you registered in a different way you’ll…

ias-12479

Internal Exception Occurred: Error Code: 508

Due to recent CS01 changes please update to 17.2. The download can be located in the IRIS Accountancy Suite section of the website.