Knowledge Base Articles

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Knowledge Base

3027 articles

ias-12269

Box 3.7 is incorrectly being completed

This has been resolved in our Service Pack that was released in May. Therefore please upgrade to our Service Pack. Options: 1. To file a…

ias-12271

Asset is showing a tick in Special Rate Pool which is incorrect

This was resolved in our Service Pack that was released in May 2015. Therefore please update to the latest version of IRIS. Even though the…

11129

How to process a leaver.

Under RTI the P45 information is no longer sent as a separate submission but is included with the FPS information. First, make sure you have…

12017

Tax/NI Code Report is blank after performing year end restart

The report will produce with no details (a blank page) if it is printed before any calculation has been run in the new tax year.…

ias-12262

IRIS & PTP Suites version numbers and new numbering convention

Following customer feedback and confusion on when a release was published, we have simplified the version numbering for our IRIS and PTP Suites. The new…

11843

System not responding – Producing reports, Exporting Pension Data, Exporting BACS

Please follow the steps below to rebuild and compact your company data.  • Go to "Tools" > "Rebuild Data File" • Click "Yes" to start…

ias-12260

(2016) Error 3314 in Computation: Losses Used Against Trading Profits

This has now been resolved in 2016.Choose the client in Business Tax and regenerate the return.If you have not upgraded to either 16.1.1 or 16.2.0…

ias-12258

You do not have a licence for main menu

To resolve this you need create a new file and call it "version.txt" in DATA folder, then relaunch IRIS and licence as normal To resolve…

ias-12254

Simplified creation of transition/duplicate comparative posting entry FRS102,101

When selecting FRS 101,FRS 102 or IFRS as your accounting standard when you add a new posting entry, Accounts Production now automatically creates the duplicate…

ias-12255

Charity Rounding -Fund balances on SOFA don’t match to balances on balance sheet

As the creation of FRS accounts become more prominent and more specifically the restating of comparative years figures, we have taken the opportunity to improve…