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ias-10942

Unable to send email via IRIS

This error is quite common when there is a 64bit version of Office installed. Uninstalling the 64bit version and installing the 32bit version of Office…

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Posted: 25th June 2013
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ias-10926

Accounts for dormant periods not attaching to the return within Business Tax

Users are required to follow the steps below to attach the accounts:- 1. Select Business Tax | Reports | Electronic Tax Return 2. Change the…

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Posted: 16th May 2013
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ias-10917

P11D/Business: Error 3001 7974 Date first available must be before OR After- start or current tax year

There are TWO different versions of 3001 7974- START and AFTER 3001 7974 'Date first available must be before the start of the tax year'…

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Posted: 24th April 2013
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ias-10892

The tax deducted at source is not showing on the tax comp

Users are required to check the following: 1. Select the client for the 2013 tax year 2. Click on Reliefs – Miscellaneous – Tax calculation…

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Posted: 8th April 2013
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ias-10891

How to fill in box 9 on page TC1 with regards to outstanding debt?

Users are required to: 1. Click on Reliefs – Miscellaneous - Tax calculation – Tax code and Overpaid, Underpaid and Repaid Tax 2. Enter the…

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Posted: 8th April 2013
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kba-03196

IRIS STARTUP FAILURE – ptpaccts.mdf is compressed

Following the steps below may help to resolve the issue. 1.  Click Start, Click Run, Type SERVICES.MSC and then press Enter2.  Locate MSSQL$PTPACCOUNTS, Right-Click and then click Stop.3.  Close…

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Posted: 27th March 2013
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ias-10887

What version of SQL should I use with Windows 10 or Server 2012?

It is possible to install SQL 2008 and SQL 2008 R2 onto Windows 8 and Server 2012 but there are some known compatibility issues in…

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Posted: 26th March 2013
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kba-03185

PTP CT – PDF detailed computation created in CT

You can send a detailed computation, however this will need to be sent as a pdf attached file. Click onto the CT600 return tab, highlight…

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Posted: 19th March 2013
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ias-10861

Accrued income relief is being deducted from box 3.4 on the R40

Iris is following the guidance as per the R40 guide pages 4 and 5 provided in the link below. https://www.hmrc.gov.uk/forms/r40notes.pdf

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Posted: 14th March 2013
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kba-03182

PTP TP/CT – Password screen appearing when going into the PTP Software

To switch off this prompt click on the Spanner icon and the Configuration tab. In the section called 'Program Start-Up and End', tick the box to…

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Posted: 13th March 2013
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