Knowledge Base Articles

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Knowledge Base

2921 articles

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PTP TR - How to carry back losses for self-employment

1) Log on to PTP Tax Platform and select the client.   2) Select the Client Tax Returns tab highlight the tax year…

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PTP CT - How to enter a written down value brought forward in CT Platform

1.   Open PTP CT Platform and select the client   2.   Click the CT600 Returns tab and highlight the return to be completed …

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PTP PTR - How to enter a written down value brought forward in Capital Allowances

1. Select the Partnership Return - View the tax return – Click on View/Enter Details for Trade/Source tab. Go to…

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PTP CT - Error code 3027 when opening CT Platform

This is often due to the user permission level within Microsoft Windows. Please ensure the user has Full Control on the…

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PTP TP - Error 10060 type fatal, current connection has timeout when trying to file through FBI

Click on the Configuration/Firm Details Spanner icon. Then choose the FBI tab. On the right hand side of this screen,…

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PTP TR - How to Remove FBI Status

Highlight the client in the 'Find Client' tab. Go to the 'Client Tax Returns' tab and highlight the relevant return. Click…

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PTP TR - Farmers and creative person averaging

Users are required to calculate the averaged profit manually and enter the relevant boxes with the revised profit figure. Users…

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PTP CT - Companies are not appearing in FBI

This is often due to a missing date within the 'Actual Date' field in event 21 of the FBI Events. 1.…

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PTP TP - Error 21000 type fatal, when trying to submit through FBI

Click on the Configuration/Firm Details Spanner icon. Then choose the FBI tab. On the right hand side of this screen, there…

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PTP TR - Pension Lump Sum not appearing on the tax computation

This is correct.  The lump sum payment will give rise to a charge which is calculated at the lowest rate…