Knowledge Base Articles

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Knowledge Base

3027 articles

ias-5068

How to enter a brokers schedule?

Users are required to: 1. Log on to IRIS and select the client. 2. From the Edit menu, select Capital Assets. 3. Click on Other…

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How to enter a new consolidation?

Users are required to: 1. Log on to IRIS and select the client. 2. From the Edit menu, select Capital Assets. 3. Click on the…

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Error 1304: Error Writing To [file] – When Installing IRIS Workstation

Following the steps below may resolve the issue. Add the user to the administrators group Login as Administrator Click Start, Click Settings and Click Control…

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Error: -1601 The Windows Installer Service Could Not Be Accessed

This error occurs when the Microsoft Windows Installer Service has been corrupted on the system. The Windows Installer Service is considered a core component of…

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External Document ID for INVU

The 'External Document ID' column in Communications tab will show you the corresponding reference number for the document which is stored in INVU. To add…

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The Tangible Fixed Assets note note cost/valuation is only appearing as a cost

Please ensure the screens in Edit / Data Screens / Notes to Financial Statements / Balance Sheet Items / Tangible Fixed Assets / Revaluation /…

ias-4527

Which account code can be used for amortisation to be added back in Business Tax

At present amortisation will not be added back in Business Tax. Users will need to post this within Accounts Production according to where you would…

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POST Foreign Exchange Gains/Losses so they appear on the Operating Profit note?

Solution: In order for Foreign Exchange Gains/Losses to appear AUTOMATICALLY on the Operating Profit note Postings should be made to either Account 97 (Exchange gains)…

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When running a report why do I get the message that my Funds do not balance?

As each Fund is treated as an individual Trial Balance each Fund MUST balance individually. Please ensure the following checks are carried out when closing…

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IRIS SQL Restore Error – Restore Failed For Server ‘XXXXX’

NOTE : This kind of message can be caused because a different database is being used to the one specified. The solution is restore to…