Knowledge Base Articles

kba-03826

PTP Launcher – Unable to access Tools > Licence Details due to warning re Iris.lfxLite

This issue may affect users who have both PTP Accounts Production and PTP Tax Platform installed, if the most recently updated program was PTP Accounts…

personal-tax-exception-class-2-nic-by-hmrc-was-0-00

Personal Tax- Exception Class 2 NIC by HMRC was £0.00 and Manual Value £XXX

If you get this exception then it is only asking users to check if they are satisfied with the NIC calculation. This will not stop…

business-tax-3001-3304-1612-ameded-original-return-already-received-for-this-period

Business Tax- 3001 3304 Original return already received for this period OR 3001 1612 Cannot file amended after allow due date

This warning is coming from HMRC- they have already received an online submission. This may also occur right after a HMRC Gateway busy/pending issue where…

personal-tax-cg1-box-8-claim-and-box-13-carried-interest

Personal Tax- Residential Property CG1 ‘Box 8 Claim’ and ‘Box 13 Carried Interest’

Box 8 Claim: Edit - Capital assets - Asset or a Other Capital gain - Add - Tick Residential (property) and tick the box for…

personal-tax-tax-comp-has-incorrect-tax-deducted-at-source

Personal Tax- Tax comp has incorrect ‘Tax deducted at source’

When you run the Tax comp and you have an incorrect 'Tax deducted at source' value- it doesn't add up to all the tax entries…

business-tax-how-to-save-tax-comp-as-pdf-under-comms-not-html

Business Tax- How to save Tax Comp as PDF under COMMS? (Not HTML)

Saving as PDF cannot be done as it is a Practice Management setting which cant be changed. We have checked the rules and regulations on…

trust-tax-dividend-rate-for-2022-23-incorrect-needs-to-be-8-75

Trust Tax- Dividend rate for 2022/23 at 8.75%- Tax comp/SA900

SA900: IRIS version 23.1.0 is now released with the new Dividend 8.75% on Trust tax which will show on the Tax comp and if Estate…

ias-120011-margins-incorrect-when-running-reports

IAS-120011-Margins/Alignment incorrect when running reports

To resolve your margins being incorrect when generating reports, please follow the steps below on the users IRIS login that is affected. In BT/PT etc,…

kba-03827

PTP TR – Self Employment pages not printing

The most likely explanation for this is the income has been covered by the trading income allowance. The SA103 notes (see https://www.gov.uk/government/publications/self-assessment-self-employment-full-sa103f) advise total receipts up…

ias-8866

IAS-8866 The IRIS Software is locked whilst a new version is being installed

If a database has been left in the locked state after a failed update attempt we recommend restoring the installer backup that was automatically taken…

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