Knowledge Base Articles

ptp-how-to-backup-ptp-share-register

PTP – How to Backup PTP Share Register

This guide will show you how to take a backup for PTP Share Register, please follow the steps below. In PTP Share Register, click on…

personal-tax-when-ready-press-ok-to-continue

Personal Tax- WHEN READY Press Ok to continue

This can affect Personal Tax and P11D. This is a IRIS permissions on your IRIS login causing this: Ask your MASTER user or ADMIN and…

personal-tax-how-to-add-a-new-sole-trade-business

Personal Tax- How to add a new Sole Trade/Partnership/Employment/Director business?

If a Employment/Directorship for a business company: If you already created the company in AP/BT. It should already appear when you load the client in…

business-tax-hmrc-letter-corporation-tax-losses-and-brought-forward-amount-incorrect-on-the-ct600

Business Tax- HMRC letter Corporation tax losses and brought forward amount incorrect on the CT600

If you receive a HMRC letter about Corporation tax losses and brought forward amount incorrect on the CT600 It has been reported that IRIS Business…

ptp-how-to-network-ptp-share-register

PTP – How to Network PTP Share Register

You will need to ensure you have installed PTP Share Register on your server, for instructions on this please click here. Once completed, follow the…

personal-tax-echecklist-ief-file-not-found

Personal Tax- Echecklist IEF file not found/ Physical file not found / Doc does not exist on disk

This issue may be revolving around: if you have changed servers or updated your servers. As whenever something is sent or received through Openspace a…

ias-end-of-life-for-sql-2012

IAS – End of Life for SQL Server 2012

It is possible to upgrade your existing instance to a later, supported, version of SQL but our guidance on this would be to create a new…

account-period-end-date-28-02-is-not-within-7-days-of-the-expected-accounting-reference-date-29-02-currently-held-by-companies-house-submitting-with-the-account-period-end-date-28-02-will-result-in-a

Account Period end Date 28/02 is not within 7 days of the expected Accounting Reference Date 29/02 currently held by Companies House. Submitting with the Account Period End Date 28/02 will result in a rejection from Companies House.

This error message appears when submitting accounts with a February accounting period end date. This causes a conflict in the system due to a leap…

ias-11562

IAS-11562 – The licences on this system have failed hardware validation checks

This error typically occurs because the IRIS database has been backed up while licences are active and then restored on a new machine, or the…

business-tax-selection-of-client-has-been-aborted

Business Tax- Selection of Client has been aborted

When you load a specific client in BT you get the warning 1.Make sure your IRIS version is up to date (Help and about/ Check…

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