Knowledge Base Articles

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Knowledge Base

3023 articles

personal-tax-vat-filer-after-hmrc-grant-authority-your-pc-browser-loads-up-a-white-screen-and-error

IAS 21069 Personal Tax/VAT Filer- After HMRC ‘Grant Authority’ your PC browser loads up a white screen and 9999

Personal Tax/VAT Filer- When you get the HMRC sign in screen and log in using your ASA and click the 'Grant Authority' option, your PC…

iris-accountancy-suite-mtd-insights-pack

IRIS Accountancy Suite – MTD Insights Pack

This essential guide provides you with all the tools and information to successfully start your journey in MTD Getting started Before being able to interact…

iris-accountancy-shared-memory-is-locked

IRIS Accountancy – Session Control Shared Memory is Locked

In order to resolve the issue ‘Shared memory is locked’, Book a time and date to restart your IRIS system and server etc Ensure everyone…

personal-tax-2025-capital-gains-adjustment-value-incorrect-in-box-51-cg3

IAS 20793 Personal Tax- 2025 Capital gains % rate incorrect and Adjustment in Box 51 CG3 (Fixed 25.3)

Personal tax Capital Gains Rate incorrect 'Adjustment' value (Box 51 in CG3 page) because of the incorrect basic rate band allocation and is a DEFECT…

p11d-run-p11db-form-but-client-address-missing-details

P11D – Run P11D(B) form but client address missing details

Run P11DB form and the top left employer client address is missing details like city and postcode etc. Character/row rule: This is because the P11D…

p11d-how-to-get-the-correct-for-a-car-benefit

P11D – How to get the correct % for a Car benefit

The full KB article on engine size and car benefit % calculation is here The Car benefit % value is calculated using these factors: a.…

personal-tax-mtd-error-rescource_forbidden-matchingresourcenotfound

Personal Tax- MTD Error ‘RESOURCE_FORBIDDEN’ or MATCHING RESOURCE NOT FOUND

MTD Error ‘RESOURCE_FORBIDDEN’ MTD Error 'MATCHING RESOURCE NOT FOUND' RESOURCE_FORBIDDEN- You have set up a client up for MTD, accessed the ‘Digital Tax Hub’ on…

personal-tax-2025-share-of-profits-the-sum-sa104-share-of-partnership-profit-loss-etc

Personal Tax- 2025 Share of Profits, The Sum SA104F share of partnership profit/loss etc 3001 8224 (Fixed 25.3/manual fix)

This has been confirmed as a DEFECT in 2025 within the Iris Personal Tax program affecting version 25.1.4.4 and there is a JULY fix released…

personal-tax-2025-share-of-partnership-trading-or-professional-profits-sa104-share-of-partnership-profit-loss-etc

Personal Tax- 2025 Share of partnership trading or professional profits, SA104 share of partnership profit/loss (Fixed 25.2)

This has been confirmed as a DEFECT in 2025 within the Iris Personal Tax program affecting version 25.1.4.42, there is a JULY fix released on…

personal-tax-2025-sole-trade-partnership-profit-incorrect-as-apportioning-360-365-days

IAS 21341 Personal Tax- 2025 Sole Trade/Partnership Profit incorrect apportioning 360/365 days (Manual fix)

The Self Employment and Partnership taxable profits is incorrect in the SA100, Tax computation and Trade computation. PT software has calculated an unexpected apportionment of…