Knowledge Base Articles

11797

How to include narrative, note or messages on payslips

In GP Payroll you can either include a single employee message OR a whole payroll message. For a single employee message Go to "Payroll Calculations" and click…

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OS-109 : When adding a client in OpenSpace, a message appears about being in use by the practice or Email address not available

There was a problem creating the client. Please ensure email address is not already in use by the practice Email Address not available This means…

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IAS- Cannot Get ‘Logical Lock’ Fail Code 5 on ISOL0001.TTL

It has been identified that when trying to access IRIS the following error can occur :Cannot get logical Lock. Fail code 5 on ISOL0001.TTLNOTE :…

11657

How do I configure the payroll calendar / Change the payroll date?

The payroll calendar is found in the "Company" tab: This is where you set the repeating pattern of your pay frequencies: This screen lists the…

11593

Small Employer Relief

To switch on small employer relief go to: "Company" > "Company Details" > "HMRC" and tick the box to activate: If the company is entitled…

11878

Company Pension Dashboard

For a full AE Pension guide: IRIS Bureau Payroll users, Click Here IRIS Payroll Business users, Click Here The Company Pension Dashboard We have introduced the "Company pension…

11233

How to process Statutory Sick Pay (SSP)

Employees Normal Working Pattern First you may need to configure the employee normal working pattern. This may have already been done when you first created…

11221

How do I process a salary sacrifice deduction?

Salary sacrifice deductions are gross pay deductions that give the employee relief on tax and NI contributions. Commonly these are used for childcare voucher schemes,…

10999

How do I process pay on a net to gross basis?

Set up a NET to GROSS payment type. Go to the Company tab | Payments & deductions | Configure Payments and Deductions: On the payment…

11616

Undoing Payroll

There are two methods for undoing payroll, undoing the current (unfinalised period) or undoing previous periods (already finalised). Undoing the current period. (Ie. you haven't…

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