Knowledge Base Articles

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2921 articles

openspace-openspace-document-storage-an-error-occurred-while-trying-to-process-your-request-for-iris-os

Openspace- OpenSpace Document Storage: An error occurred while trying to process your request for IRIS OS

If you get this storage error showing when trying to upload to OpenSpace from IRIS Accountancy Suite. This is where…

trust-tax-disposal-of-property-capital-gain-and-tax-already-paid-charged

Trust Tax- Disposal of Property Capital gain and Tax already paid/charged

1.Load the Trust and and relevant tax year 2. Edit and Capital Assets 3. Assets and create the property asset…

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Personal Tax- E-checklist generate 'Error generating XML document'

When you try and generate a E-checklist for a client and get this warning Follow these steps below to rectify…

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Personal Tax- UK Property and Rent-a-room scheme relief

Log into Iris Personal Tax and select the client and year Click on UK Land and Property | Property Income…

personal-tax-capital-gain-disposal-but-no-cg-pages-are-produced

Personal Tax- Capital Gain disposal but no CG pages are produced

1.Load the client and relevant year 2. Dividends and Capital assets 3. Edit and Losses and other information 4. Tick…

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PTP - How to Update PTP TaxExpense

This guide will show you how to update PTP TaxExpense to the latest version. Please follow the instructions below. 1.…

how-to-restore-iris-using-sql-server-management-studio

How to restore IRIS using SQL Server Management Studio

1. Click on the Windows icon and locate the application folder Microsoft SQL Server Tools. Once expanded select the program…

p11d-3001-7790-p11d-nic-payable-must-equal-14-53-of-the-total-benefit

P11D- 3001 7790 P11d NIC payable must equal 14.53% of the total benefit

Once updated to IRIS version 23.1.0, when submitting a P11D - you are getting this warning however the calculation for…

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PTP TE - The username and/or password are not recognised when logging in after updating to version 23.1.224

The warning is appearing even when the correct details have been entered. This issue has been fixed in version 23.1.234…

personal-tax-using-client-paper-checklists-and-queries

Personal Tax- Using Client Paper Checklists and Queries

If you are on IRIS 24.1.0.576 version- When you load the checklist for a client for 2024 but it hangs…