Knowledge Base Articles

12023

Error 62 when opening / Error 55 when closing – Bureau Payroll

This error is caused by the file "Licence.det". To correct this issue we need to get the software to recreate a fresh copy of this…

11209

Payments after leaving

If you are recalculating the employee’s final pay: • Click on the ‘Employee’ menu• Select ‘P45 Routines’, then ‘Restore Leavers’• Select the relevant employee from…

11243

How do I p45 a leaver?

Please note: If the employee was last paid in the previous tax year, when you issue a P45 those figures will be reported. You need…

12155

Automatic Enrolment Duties for New Employers

If you become an employer for the first time on or after 1 October 2017, you will immediately have legal duties for the new member of…

11272

How do I archive a company?

Open the "Company Details" from the "Company" tab along the top of the screen: Open the "HMRC" tab Tick the "Archive Company" tick box at…

11277

How to delete employee records

Be aware, this utility will COMPLETELY remove ALL records for this employee from the company data. This would not normally be used on any employee…

11315

Additional payroll reports

Selecting Reports from the Library If you are starting to use the program for the first time it is well worth having a look around…

12004

After installing an update payroll no longer opens

Please make sure you restart your PC after installing the update. Once you have restarted try to open payroll again. If the software will still…

11585

Reason for late reporting

The HMRC require that FPS submissions are received on or before the pay date. You are seeing this message because the pay date for the period…

12007

Accessing previous year’s payroll data

You can access the previous year's payroll data by clicking on "Year-End" > "Use Last Year's Data": Please Note: If the button "Use Last Year's Data"…

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