Knowledge Base Articles

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Knowledge Base

3023 articles

ias-12764

The following accounts are not showing 27- 36/1-50? (PL2 format)

Either remove alias PL1=PL2 (edit - report aliases) or Untick the abridgement selection for balance sheet within the data screens. (Edit | Data Screens |…

kba-03605

PTP TR – 2 page Summary of return does not pull through Self Employment profit

The workaround would be to print the full version of the return rather than the summary. IMPORTANT NOTE: This issue has been fixed in release 18.1761-0.…

kba-03603

PTP TR – An error occurred when calling HMRC OAuth

This message means the authorisation token stored in the PTP database at the time of registering for the data retrieval service has become disabled for some reason. …

ias-12762

“File does not exist” when attaching a document to a Tax return

This issue is due to be resolved in 18.1.1 In the meantime, in order to get around this issue you will need to save the…

ias-12759

In the Tax Computation is not showing the Scottish Rate

To be able to show the Scottish Rate in the Tax Computation please do the following in Personal Tax: - Reliefs etc - Miscellaneous -…

11275

How to p45 a leaver

From the main screen click on "Note an Employee Leaver" Select the employee and record the leave date. Click "OK" From the main screen click…

ias-12757

Company authentication code hidden in Company Secretarial & Accounts Production

Overall part of the legislation is safeguarding personal data and what we have done is to make sure passwords are encrypted so should a person…

ias-12753

Interest free loan is defaulting to 3% instead of 2.5% for 2018

This issue has been fixed inthe Service Pack. Please download Version 18.1.1 from the website.

ias-12755

IAS-12755 : IRIS crashing when using the new ‘Blue’ client browser

We currently have this logged with the IRIS development team. In the meantime there is the workaround shown below which will revert the client browser…

ias-12754

FRS 105 – “BLN does not produce iXBRL” appearing when running iXBRL report.

A fix has been deployed for this. If you are still encountering the message and need to produce the iXBRL, please follow these steps: Data…