Knowledge Base Articles

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3023 articles

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Unable to generate the CS01 form in Company Secretarial

When logging the confirmation statement using a date in the future, the CS01 form will not appear on the company forms screen. This is has…

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PTP TR – error 32002 when using the Email PDF functionality

There are no settings within PTP Tax Platform relating to emails, instead the software picks up the default settings from the PC.  In order to…

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Where to make an entry for CIS deduction?

To make the entry for CIS deduction please do the following in Personal Tax: - Trade, Profession or Vocation, - Soletrader or Partnership - Highlighligh…

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How to Access Data from Previous Years

When you perform a Year-End in GP Payroll the system automatically creates a back up of the data. This payroll data is stored in a…

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api-ms-win-crt-runtime-l1-1-0-dll-is-missing on Windows 7 after upgrading IRIS

It is recommended that you install C++ 2017. You can find all the latest downloads available here from the Microsoft Visual C++ Redistributable latest supported…

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The comparatives on the SOFA are not showing correctly for an academy.

When producing academy accounts for years ending 31st August 2017, the comparatives were not always showing the correct amounts, this was due to the way…

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When submitting a CH01 form to Companies House I get an Internal Exception

It is not possible to electronically submit the CH01 form to Companies House until a fix is released, therefore we suggest paper filing the form.…

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Business tax- Make entry for ‘Management Expense’?

To make an entry for management expense please do the following in Business tax: - Data entry - Calculation - Deductions and reliefs - Management…

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Error 0 in Accounts

Look through your IXBRL report for any large tags or tags that are spread over two pages (text highlighted in green appearing cut off, or…

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How to show corporate representative on personal authentication data screen?

Share register | Members | highlight shareholder | click View | select spyglass next to corporate representative | Add | new contact | find person…