Knowledge Base Articles

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3031 articles

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Why is the SIC Code not appearing?

A SIC code is only required on the CS01 if there has been a change in SIC code within the year. If there has been…

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How do I fill in my Reconciliation of Equity?

Reconciliation of Equity - produces a comparison at the start and end of the comparative UK GAAP and FRS years. The ‘Year End’ comparison is…

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One Client Crashing when Generating Forms

This is a known issue which has been fixed in the October 2016 release. In the meantime users can follow the steps below to resolve…

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Creating Deparments

Creating a Department To add a Department: • Click on the Company tab and then the Departments button. • Click Add New • Type the…

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The numbers in the boxes on the CT600 are either incorrect or showing a letter

IRIS has found an issue in the tool used to generate the CT 600 report. This issue has been resolved in IRIS 17.3.1

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I have Share Allocation Errors, what can I do?

Please refer to our help guide, available here for some advice. Share This Page

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Why do I have a warning report within my iXBRL accounts?

A warning report can be ignored, this will not cause any submission to fail. From version 16.2.2, IRIS will do all the mandatory tagging issued…

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Unhandled Exception When Selecting Submit CH-EFile

To resolve this problem you will need to download and run the following on the SQL Server; Please ensure all users are out of IRIS…

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PTP CT – Error Code -2146232576 Message: Automation error

To help resolve the reported error please follow the information below. 1. Select the 'Windows' Key and the 'R' Key2. Type 'Control Panel' then click…

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The item,IRIS.SME FINANCIALS WIN.FINAPP.EXE, that this shortcut refers to has been changed or moved …

Set full permissions on the following folders: C:\Users\*USER*\Documents\IRIS Software LtdC:\Program Files (x86)\IRIS Software Ltd\BookkeepingC:\ProgramData\IRIS Software Ltd Then uninstall the software and reinstall it as the…