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3023 articles

11621

Error 3050 – Couldn’t Lock File

This is caused by a network lock on the data file for this company. This is usually fixed by rebooting the PC. If this is…

1 minute length
Posted: 27th May 2014
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11579

What is an EPS – RTI FAQs

The EPS is used to report the following to the HMRC: Recovery / Compensation amounts for statutory payment (SMP, OSPP, SAP, etc.)CIS deductions suffered.If no…

2 minutes length
Posted: 19th May 2014
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ias-11598

Are there other external installations currently running?

This error occurs because the installer is detecting an external process running and this is conflicting with the IRIS Update. Run the IRIS Update and…

1 minute length
Posted: 9th April 2014
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ias-11600

SQL 2008 install error: ” is not a valid login or you do not have permission”

This problem occurs because the name of the computer is the same as the windows username. ie Computer name is John Doe and the current…

1 minute length
Posted: 9th April 2014
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ias-11592

e-Checklist and Interest and Lloyd’s Underwriters Sections

The field that does not show in the Bank Account Name. This will be looked at for inclusion in a later version.

1 minute length
Posted: 7th April 2014
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ias-11593

e-Checklists and OpenSpace

This message is originating from OpenSpace and means that credentials are not in place for this client.

1 minute length
Posted: 7th April 2014
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ias-11594

Business Tax- 3001 7752 CRN (Company Registration Number) on the submission does not match the CRN for this Unique Tax Reference

Go to the Client/ View/ Basic tab/ Registered number - check the CRN code here and correct. Then check in AP may have a different…

1 minute length
Posted: 7th April 2014
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ias-11591

e-Checklist and High Income Child Benefit Charge Review/Edit Screen

We have given clients the opportunity to enter in any value including 0 in the High Income Child Benefit area. If the above does not…

1 minute length
Posted: 7th April 2014
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ias-11587

Out of Memory when generating e-Checklists for All Clients

Clients are advised to choose a range of clients rather than All Clients if they have a large database. If you do have a large…

1 minute length
Posted: 4th April 2014
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ias-11580

Progress bar seems to freeze when running e-Checklists on a large database

Please be aware that even though the progress bar seems to have frozen it is still working in the background. We would suggest that if…

1 minute length
Posted: 4th April 2014
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