Knowledge Base Articles

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3023 articles

kba-03185

PTP CT – PDF detailed computation created in CT

You can send a detailed computation, however this will need to be sent as a pdf attached file. Click onto the CT600 return tab, highlight…

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Accrued income relief is being deducted from box 3.4 on the R40

Iris is following the guidance as per the R40 guide pages 4 and 5 provided in the link below. https://www.hmrc.gov.uk/forms/r40notes.pdf

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PTP TP/CT – Password screen appearing when going into the PTP Software

To switch off this prompt click on the Spanner icon and the Configuration tab. In the section called 'Program Start-Up and End', tick the box to…

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PTP TP – Clogged Losses

PTP Tax Platform software does not deal with clogged losses. Any disposals resulting in a loss would be offset against gains automatically.  If this is not appropriate,…

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How do I Change the Share Certificate Numbers?

The share certificate numbers can be amended from the Accounts Production and Company Secretarial module by following the below steps: 1. Select Edit | Share…

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How do I generate a Share Certificate?

The share certificate can be generated from the Accounts Production and the Company Secretarial module by following the below steps: 1. Select - Edit |…

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When running a report the Report Destination always defaults to Printer

This error is likely to be caused by a permissions error. Please check and ensure the EVERYONE group has Full Control on the IRIS folder.…

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[DBNETLIB][ConnectionOpen (SECDoClientHandshake ())). SSL Security Error

This is caused because the Force Protocol Encryption option is selected within the SQL Server Client Network Utility Following the steps below may help to…

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Changes made in Accounts Production have not been reflected on the Tax Return.

Open Business Tax | Trades | Partnerships | Overwrite/ Leave Alone | Set to Yes Overwrite WARNING: This is generally set to Yes Overwrite by…

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Personal/Business/Trust Tax- Error 3001 5017 failed to match tax reference

1.Make sure you are on the latest IRIS version - Help and About and 'Check for downloads' - once updated then regenerate. 2. Go to…