Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

3024 articles

kba-03834

PTP TP – S2024.mdb is not a valid path

If the 2024 folder is missing altogether, it may be downloaded from the following link https://www.iris.co.uk/wp-content/uploads/2023/03/2024.zip.  The folder needs to be extracted from the zip…

business-tax-invalid-ixbrl-comp-attached-does-match-ct600-submission-company-name-period-start-date-period-end-date-company

Business Tax- Invalid ixbrl (comp) attached does match CT600 submission, company name period start date period end date company?

This can be related to two parts: 1)The IXBRL generated from AP and/or 2) The Tax comp generated in Business tax It may look similar…

iris-accountancy-tolley-tax-queries

IRIS Accountancy- Tolley Tax queries

The Tolley tax is run by a 3rd party software - do directly contact Tolley tax support or email 2024 - Cannot access the Tolley…

10972-2

Error type: 2147 IRIS GP Payroll

The majority of installation/update issues are resolved by running the installer while logged in as the PC’s local administrator account or as a domain administrator…

vat-filer-tax-period-not-ended

VAT Filer- Tax period not ended

When you try and submit a VAT return for a selected period but you get 'Tax period not ended'. 1.You have not passed the last…

deleting-documents-from-docs-which-are-pending-approval-in-openspace

DOCS- Deleting documents from DOCs which are pending approval in Openspace

When attempting to delete a document from Docs which has been sent for approval in OpenSpace, this message appears: “The selected document is pending approval.…

business-tax-claim-terminal-loss-relief

Business Tax- Claim Terminal loss relief?

To resolve this you will need to do the following;1.Load the client and the period where the loss is showing and go to Client |…

business-tax-where-to-enter-cir-corporate-interest-restriction

Business Tax- Where to enter CIR (Corporate Interest Restriction)

CIR (Corporate Interest Restriction) is not available in the BT or PT software, this HMRC link below has the instructions and how to file it…

business-tax-surrender-maximum-the-maximum-available-for-surrender-as-group-relief-box-850-855

Business Tax- Surrender maximum the maximum available for surrender as group relief (Box 850/855)

Note: Box 850 is linked to Excess Management Expenses and 855 is linked to Excess surrender as group relief This was investigated by the Development…

personal-tax-basis-period-reforms-2023-2024

Personal Tax – Basis Period Reforms and Transitional profits 2023/2024 onwards

UPDATE JULY/AUGUST 2024: We have released the IRIS version 24.1.9.2 and also 24.2.0 to cater for this, please update to this version here. Reports updated:…