Knowledge Base Articles

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PTP Tax Expense – 5016 rejection regarding title

This is often to do with the missing title of the employee/s from the Title box. Users are required to ensure there is an entry…

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How do I disclose Joint Ventures and Associate Companies in my accounts?

To generate the required disclosure for Joint Ventures and Associated Companies, the relevant data screen will need to be completed. For Joint Ventures please follow…

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How do I tag an amended account or group description for iXBRL?

If users wish to tag an item with amended account description, please follow steps below: 1) Generate the iXBRL report (Report | IXBRL) 2) Select…

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OpeniXBRL – When I open an exported word document all my tags have been removed.

This is due to the word document being opened in a version earlier than Word 2007. A message is produced to warn users that Word…

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Company Secretarial – Error ‘Unable to start email monitoring application’?

This error occurs where the E-File Scanner and Email Monitor attempt to open. As we no longer use the email monitor application settings, the settings…

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OpeniXBRL- When submitting via HMRC gateway,Accounts are rejected – Error “33..”

Any iXBRL document which has been exported by OpeniXBRL are fully valid against the HMRC gateway. Four digit rejection error codes beginning '33' are those…

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How to remove Auditors or Accountants name and address on flysheet?

Following the steps below may help to resolve the problem NOTE: The Alias FLY will need to be set to FLO. To set the Alias…

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Where do i enter the Principal Activity of the Company?

Select: Edit| Data Screens| Report of the Directors| Principal Activity NOTE: By ticking the option to show text, the heading 'Principal activity' will appear within…

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What is polling and how do I poll?

If a document has been electronically filed, the status of the submission is automatically tracked by the E-file Scanner by polling for responses from Companies…

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Attaching Computations in the Electronic Tax Return

Users are advised to do the following:- Not to attach within the computation area any computation even if you have saved the Enhanced Computation and…

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