Knowledge Base Articles

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PTP TR and CT- When clicking onto the Programme Icon I get a Password Screen appear even though I have not set a password.

Open the spanner icon and go to the Configuration tab. In the section called Program Start-Up and End, tick box to Remove 'Start-Up' password protection

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iXBRL- Only Super and Master users have the ability to tag the report by default

To View or Change these Restrictions: Please Log into System Maintenance from the IRIS Main Menu Select: Staff| Staff maintenance|Highlight a Staff Member| View|Click on…

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Configuration SD Error When Running Workstation Setup

To resolve this program the file location for IRIS needs to be added into the Security Tab of the internet options. KB IAS-11965 gives more…

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Can IRIS Support inform me of the tags I should apply to my iXBRL Accounts?

IRIS Customer Support will only be able to give you guidance on the process to tag your iXBRL accounts. It is the user's responsibility to…

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PTP TE-P11D only showing first two cars and not the others

The HMRC P11D form only has space for 2 cars to be printed. The software will therefore print the first two cars on the P11D,…

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PTP TE – Benefit no longer showing on the data entry screen

This situation can occur due to one of three reasons: 1. The Display option has been set to a different specific type of benefit, to…

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PTP PTR – Pre filing validation/rejection 8205 on a partnership return

This suggests that a UTR number is invalid or in an incorrect format for one of the partners listed on the Partnership statement. A valid UTR number…

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PTP TR – Foreign dividends being grossed up on the tax calculation

There was a change in legislation in relation to foreign dividends which took effect in April 2008 regarding a UK tax credit on foreign dividends. This…

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PTP TRU – Capital Gains, only 28 characters printing from connection box

If more than 28 characters are required the workaround is to enter “See additional information” in the connection box and then enter all the details into the…

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PTP TR – How to claim Surplus Married Couples Allowance

In all cases the amount of the surplus allowance being claimed needs to be entered on page TC2, box 13. On the Additional information pages the…

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