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3023 articles

8817

Error unable to save changes to payment details couldn’t update currently locked

Close the program making sure all users are out of the systemFrom the login prompt enter your administrator username and passwordSelect Operators/Groups from the main…

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How many Business Tax licences have been used?

To get a clearer idea of how many licences are being used in Business Tax, please follow the below steps: 1. Log into Business Tax.…

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Unable To Install Microsoft SQL Server 2008 Management Studio

This error occurs due to the SQL Server 2005 Express Tools not removing correctly. Following the steps below may help to resolve the issue Try…

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When an Incorporation is REJECTED what are Users required to do?

Users are required to UPDATE the same formation company details as per the rejection message received from Companies House for the existing Client and resubmit…

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IRIS Giving DOS Error Code 13 Permission Denied When Printing

Exclusions will need to be configured with Kaspersky Internet Security 2010. Following the steps below should help to resolve the issue. Right Click the Kaspersky…

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Business Tax- How to suppress profits from the trade on the Corporation Tax computation? Charity/Non profit

1. Log on to IRIS Business Tax and select the client2. From the Edit menu select Corporation Tax Computation Options3. Enable the option to Suppress…

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There is a rounding difference on the carry forward value of the general pool

Users may wish to amend the pool brought forward value for a number of reasons: 1. In situations where the pool brought forward is incorrect…

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1970 date showing in current logins

This is normally an indication that there has been a crash on the system and IRIS was unable to obtain sufficient details for the session…

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Core Running Error – Timeout or Lock Requestion timeout period expired

The causes for either of these errors are usually one or more of the following: The resources available on either the Server or Workstations. The…

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iXBRL Corporation Tax Computation not shown in landscape layout

By default IRIS Business Tax will produce an iXBRL Corporation Tax Computation with a portrait page orientation initially. This is due to limitations of being…