Knowledge Base Articles

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PTP TE-P11D only showing first two cars and not the others

The HMRC P11D form only has space for 2 cars to be printed. The software will therefore print the first two cars on the P11D,…

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PTP TE – Benefit no longer showing on the data entry screen

This situation can occur due to one of three reasons: 1. The Display option has been set to a different specific type of benefit, to…

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PTP TR – Student loan repayments higher than expected

If the client has an income contingent student loan which ceased part way through the year so the calculated amount seems to be more than…

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PTP PTR – Pre filing validation/rejection 8205 on a partnership return

This suggests that a UTR number is invalid or in an incorrect format for one of the partners listed on the Partnership statement. A valid UTR number…

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PTP TR – Foreign dividends being grossed up on the tax calculation

There was a change in legislation in relation to foreign dividends which took effect in April 2008 regarding a UK tax credit on foreign dividends. This…

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PTP TRU – Capital Gains, only 28 characters printing from connection box

If more than 28 characters are required the workaround is to enter “See additional information” in the connection box and then enter all the details into the…

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PTP TR – How to claim Surplus Married Couples Allowance

In all cases the amount of the surplus allowance being claimed needs to be entered on page TC2, box 13. On the Additional information pages the…

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PTP Trust – Question 8 on page 3 of a trust return not allowing ticks to be entered

There are 3 trust types located on the Client Main Details screen and question 8 is populated according to the trust type selected.

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PTP TR – Error code 3265 item not found in headers collection

This suggests one of the databases has not upgraded correctly through the installation. To resolve this error please do the following: Please close all users…

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PTP TR – How to enter gross interest into box 2 on page 3 of an SA100

The figure is entered via the fanned pages icon at box 1 Taxed UK Interest. Click on the Add button Enter the Name of payer…

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