Knowledge Base Articles

error-internal-exception-objection-reference-not-set-to-an-instance-of-an-object

Error internal exception objection reference not set to an instance of an object

Go to Client| view| history| on this screen will need to look and see if there are any logs regarding change of nature of control.…

iris-elements-tax-and-accounts-queries

IRIS Elements Tax and Accounts queries

Any new clients who sign up to Taxfiler by Iris are signed up to the Iris Elements platform from which they can use the IRIS…

microsoft-word-opendatasource-2000-error-when-generating-automail-letters

Microsoft Word OpenDataSource 2000 Error When Generating Automail Letters

Open AutoMailClick TemplatesFind the relevant template, right click and select PropertiesTick “Use AutoMail Merge” & “Open After Merge”Click OkAfter doing this you should be able…

business-tax-close-companies-ct600a-section-455-tax-at-37-5-and-not-32-5

Business Tax: Close Companies (CT600A) Section 455 tax at 33.75% and not 32.5%

New HMRC rule from 2022: although this is applicable from 01/04/2022 however HMRC have not updated their servers to allow for filing the new rate…

os-105-openspace-link

OS-105 : Managing the OpenSpace link for existing clients in Accountancy Suite

Manually establishing the OpenSpace client link To establish the link, access the Basic tab of the Client Maintenance screen.The client maintenance screen is accessible in…

personal-tax-payment-on-account-how-to-reduce-a-payment

Personal Tax: Payment on Account, How to reduce or delete a payment?

POAs may not appear for these 3 reasons:1. If the tax liability is less than £1000 (Also read the very bottom of KB if your clients…

personal-tax-hmrc-has-provided-class-1-total-nicable-earnings-of-xxxx

Personal Tax- HMRC has provided Class 1 Total NICable earnings of XXXX (linked to NIC1)

These exceptions warnings are automatically generated if your PT HMRC Data retrieval is switched on- they are simply asking you to double check the NIC…

self-service-publish-option-is-greyed-out-within-pas-p11d

Self Service publish option is greyed out within PAS P11D

PAS P11D is supplied via a third party. The option for self-service is not one of the options we have chosen to enable. Support is…

business-tax-tick-untick-the-provisional-10-1-box-partnership

Business Tax: Tick/Untick the Provisional 10.1 box Partnership?

There are two methods: Other Information, Declaration OR Trading and Prof income, Additional/ Provisional information

personal-tax-claim-investors-relief-for-share-disposal-taxed-at-10

Personal Tax: Claim ‘Investors relief’ for share disposal taxed at 10%

Investors Relief is named within PT as 'Entrepreneurs Relief – Long-term investments' Dividends. Capital assets and on the shareholding entry screen - open the share…

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