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VTO- 1172 XHR Returned Response Code 500 when uploading PDF Files to IRIS Openspace

Article ID
vto-1172-xhr-returned-response-code-500-when-uploading-pdf-files-to-iris-openspace
Article Name
VTO- 1172 XHR Returned Response Code 500 when uploading PDF Files to IRIS Openspace
Created Date
6th June 2022
Product
IRIS OpenSpace
Problem
When clients are uploading PDF Files they receive an error message XHR Returned Response Code 500
Resolution

Our Development team are aware of this issue and are investigating further, the primary cause for this issue is caused by slow network performance the team are looking at options to fix this in the current sprint. Any further updates of an ETA will be posted on this KB Article.

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