Knowledge Base Articles

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3027 articles

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ias-11122 – Report Processor Error Win32 error code: 122 when printing 64-8 and R40 reports.

We have alerted our development team of the "Report Processor Error, error code 122" but current indications are that this has been caused by a…

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PTP CT – Must complete the ‘if you are not attaching computations say why not?’ box, OR tick one of the boxes to indicate the computations being…

If computations are not being attached, go into page 2 of the CT600 return and choose a relevant reason in box 90. Otherwise please tick box…

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IRIS Payroll Basics Support Information

For IRIS Payroll Basics use the following support options: Support FAQs - Click Here Online Document Library - Click Here (Please note, these guides are for…

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PCSR – Error code 502 Authorisation failure

1.  Error 502 when eFiling or doing a Detailed Data check via the original Companies House Data Check indicates a problem with the Presenter Details. …

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PCSR – Unable to upload eformations to London Law via FTP

The October 2019 release introduced new functionality to upload formations to London Law via FTP to replace the previous email method.  This is done via Port…

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PTP CT – Figures not apportioning for Income from a property business in box 190 on an extended accounting period

There was an issue where the figures showing in the backing schedule at box 190 were being dictated by the Display option selected in the…

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PCSR – Connectivity issues trouble shooting guide

Companies House Data Check: Uses Port 80 a. Retrieves a transaction ID from: https://efch.ngiris.com/counter/CHdatacheckCounter.pl b. Does a HTTP POST to: https://xmlgw.companieshouse.gov.uk/v1-0/xmlgw/Gateway   New Companies House…

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IRIS Communications Tab Crashing for One Client

When going into the client browser and viewing a client selecting the communications tab freezes IRIS and an error appears IWINPACL.EXE has stopped working. We…

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Overview of changes for 2021/22 tax year

Click here for a printable version of this information Please see www.iris.co.uk/PAYElegislation for fact cards and pension details. Off Payroll Working The legislation for Off-Payroll…

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Report to Show all Client Email Addresses

To access this report you will first need to go to the client browser screen as shown below and select the fourth symbol highlighted which…