Knowledge Base Articles

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IRIS Telephone Support

We were experiencing intermittent issues with some phone numbers impacting some customers. This is now resolved and you should be able to contact us on…

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Earnie: Furlough Report File Issue with employers NI and Pension reclaim

An issue has been discovered in Earnie v1.35.138. When creating the furlough reports in the product. The issue affects both the Furlough Reclaim and Furlough Reclaim…

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Text being cut off right hand side in Accounts Production

Click Options > Configure > Set Printer Margins You can change the margin settings following the above steps in order to resolve the issue

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IRIS Keytime Accounts Plus (Compac) KB Articles

Running the install Download the setup file from using the following link:https://www.keytimeonline.co.uk/registrations/Docs/setup63P.exeOpen or click Run (what you see will depend on your internet browser)Click NextClick…

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File not found Accounts attachment error

The error below appears when running the check in corporation tax, an attachment error stating file not found error message. This error will appear if…

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Importing Data from Bookkeeping Packages into Accounts Production

Accounts Production can import data from several bookkeeping and other Accounts Production packages. Currently these are: KashflowXeroPTP/IRIS Accounts ProductionCSV To import a trial balance from…

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Payment on account

Override payment on account to be collected through tax code To override payment on account to be collected through the clients tax code you will…

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Creating a client in Practice Manager

Open Practice Manager If requested, log in as a user Go to Add > Choose the client type you require, in this example we will…

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Navigating Accounts Production

Accounts Production has the same look and feel as other modules in the Keytime range. Navigation tools consist of the main toolbar, drop down menus…

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IRIS Compac – Accounts Plus – Directors report

Adding the director names to the directors report This tutorial will show you how add directors & details of their shareholdings to the directors report…

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