Knowledge Base Articles

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Knowledge Base

3034 articles

11868

Correcting Employee PAYE totals for a previous tax year

EYU No Longer Required to update 18/19 PAYE Values after 19th April 2019 For amendments to data for 2018/2019 tax year onwards, HMRC have removed…

11675

Re activating a company that has “Ceased Trading”

The guidance on this from gov.uk states: "If you start employing anyone in the same or next tax year, you should reopen your PAYE scheme…

11871

Correcting Employee PAYE totals for a previous tax year

If you are correcting PAYE totals for an employee in tax year 2017/18 or earlier, you must still use an EYU Before beginning, a few…

11869

Correcting Employee PAYE totals for a previous tax year

If you are correcting PAYE totals for an employee in tax year 2017/18 or earlier, you must still use an EYU Before beginning, a few…

11829

Common installation / update problems

Installation Guides For guides on installing, updating or moving payroll please click here. Contents We have found a problem with the installation file. Do you…

11870

Correcting Employee PAYE totals for a previous tax year

EYU No Longer Required to update 18/19 PAYE Values after 19th April 2019 For amendments to data for 2018/2019 tax year onwards, HMRC have removed…

12233

[DEMINIMISSTATEAID] must be present if [EMPLOYEMENTALLOWANCEINDICATOR] equals ‘yes’

This error occurs because your company data has an invalid combination of De minimis state aid and Employment allowance. Most commonly we see this error…

docs-186-docs-email-notifications

DOCS-186: How to configure IRIS Docs Email Notifications

We have identified an issue with IRIS DOCS 6.16 where email notifications are sent excessively.The IRIS Docs 6.16 installation has been revoked, a fixed version…

ias-2026-system-logins-blank

IAS-2026: System Logins Appear Blank Since Upgrading to IRIS Accountancy Suite 20.2

We have identified an issue where members of staff who are signed into System Maintenance only appear once with no other logins within the System…

unable-to-save-docauthor-settings-after-upgrading-to-iris-docs-6-16

Unable to Save DocAuthor Settings After Upgrading to IRIS Docs 6.16

There is currently a known defect which has arisen from the upgrade to IRIS Docs 6.16. When entering the System Admin Credentials within the Document…