Knowledge Base Articles

11601

What is an EPS – RTI FAQs

The EPS is used to report the following to the HMRC: • Recovery / Compensation amounts for statutory payment (SMP, OSPP, SAP, etc.)• CIS deductions…

11058

What to do when an employee dies

HMRC have not included a "date of death" field or "deceased indicator" on the FPS. You should make the deceased employee a leaver and make…

12102

How do I calculate contributions? AE FAQs

The pension contribution is calculated as a percentage of earnings between the qualifying earnings lower threshold and the qualifying earnings upper threshold. The earnings used…

11596

How Directors National Insurance is calculated

When you activate an employee within payroll as a director you change the basis for their NI calculations. Directors get ALL of the NI allowances upfront.…

11654

Where can I find the latest updates for my software

The latest versions and updates can be found here: IRIS Software Updates This covers our HCM / Payroll products including: IRIS PAYE-Master, IRIS Payroll Business,…

11809

Statutory Sick Pay (SSP) for pensioners

As of 2006, in accordance with an EU directive, all age restrictions have been removed. Employees who are under 16 years of age and over…

approval-page-missing-from-approved-documents-on-open-space

Approval Page Missing From Approved Documents on Open Space

Latest Update - 26/06/2020Our development team and third party provider have resolved the issue, so any documents approved after 2pm on 25/06/2020 will show the…

what-is-the-difference-between-non-accountable-and-non-chargeable-time

What is the difference between Non Accountable and Non Chargeable Time?

What is Non Chargeable Time? Non Chargeable time (Accountable Time) is factored into staff performance analysis, this means that is compared against chargeable time (time…

incorrect-password-please-check-your-internet-connection-error-message-when-linking-kashflow-to-iris-accounts-production

Incorrect password/please check your internet connection error message when linking Kashflow to IRIS Accounts Production

We are aware of an issue with the Kashflow IRIS Accounts Production integration where users may encounter the following error messages when linking their Kashflow…

timesheet-clock-missing-since-20-1-5-release

Timesheet Clock Missing Since 20.1.5 Release

This is currently a known defect since the 20.1.5 release. It will be fixed in the IRIS Version 20.3.0 however there is no planned date…

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