Incorrect password/please check your internet connection error message when linking Kashflow to IRIS Accounts Production

Article ID

incorrect-password-please-check-your-internet-connection-error-message-when-linking-kashflow-to-iris-accounts-production

Article Name

Created Date

15th June 2020

Product

Problem

Users may encounter the error message "Incorrect Login Details/Check internet connection" when trying to link their Kashflow account to IRIS Accounts Production

Resolution

We are aware of an issue with the Kashflow IRIS Accounts Production integration where users may encounter the following error messages when linking their Kashflow account to IRIS Accounts Production

Incorrect login Details/Please check your internet connection

We are working on a fix for this. Please continue to check this KB for further updates

Thank you for your feedback.

Was this useful?

Yes No

We are sorry you did not find this KB article helpful. Please use the box below to let us know how we can improve it.

Escalate to Support?

First Name *

Last Name *

Company Name *

Email Address *

Phone Number *

IRIS Feedback *

For information on how we manage your data please view our privacy policy