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Incorrect password/please check your internet connection error message when linking Kashflow to IRIS Accounts Production

Article ID
incorrect-password-please-check-your-internet-connection-error-message-when-linking-kashflow-to-iris-accounts-production
Article Name
Incorrect password/please check your internet connection error message when linking Kashflow to IRIS Accounts Production
Created Date
15th June 2020
Product
Problem
Users may encounter the error message "Incorrect Login Details/Check internet connection" when trying to link their Kashflow account to IRIS Accounts Production
Resolution

We are aware of an issue with the Kashflow IRIS Accounts Production integration where users may encounter the following error messages when linking their Kashflow account to IRIS Accounts Production

Incorrect login Details/Please check your internet connection

We are working on a fix for this. Please continue to check this KB for further updates

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