Knowledge Base Articles

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Knowledge Base

3030 articles

11647

I have received an underpayment notification from HMRC – Payroll Business / Bureau Payroll

HMRC haven't received RTI submissions for the PAYE scheme and have estimated an amount due If you have a period of a whole tax month…

11227

How to process Statutory Sick Pay (SSP)

SSP can be paid manually to any employee, if you can calculate the value of the payment you would like to make you can type…

kba-03708

PTP TR – Why student loan payment is not showing in the tax calculation when there is an entry in box 2 of page 5 of the return

The HMRC calculation works out how much student loan ought to have been repaid based on the level of income.  When there is an entry…

kba-03712

PTP TR – Different types of dividend are appearing in the same data entry screen

This is by design.  Although all dividend entries will be listed in the backing schedule no matter which box the data entry screen is accessed…

kba-03699

PTP TR – An entry within page F6 of the Foreign pages for employment, self-employment and other income is not showing in the tax calculation

This section is used to claim Foreign Tax Credit Relief on income entered elsewhere on the return, as per the notes at the top of…

kba-03711

PTP TR – Pre filing validation 6597 re tax overpaid for earlier years

This validation relates to box 15 on page TC2 which is populated via the 'Tax overpaid for earlier years' box in the Calculation screen.  This…

kba-03710

PTP PTR – The sum of all occurrences of box [N2.xx] must equal the amount in box [N1.xx]. Please check.

In this type of pre filing validation xx refers to a box on the Partnership statement where that particular source of income has not been…

kba-03709

PTP TP – Client is not listed in FBI window

There are several reasons this may occur.  Please check the following: 1.  Select the Excluded Clients button in the FBI window and ensure the client…

kba-03707

PTP TR – Getting a message “Another user has already changed the FBI status of this return”

To remove the erroneous date and resolve the message please do the following: 1.  Select the FBI button on the top toolbar 2.  Select FBI…

ixbrl-tag-editor-fails-to-launch-when-running-an-ixbrl-report-in-accounts-production

iXBRL Tag Editor fails to launch with no error when running an iXBRL report in Accounts Production

When trying to run a iXBRL report in Accounts Production, you should see the Accounts Production program minimise off screen and the iXBRL Tag Editor…