iXBRL Tag Editor fails to launch with no error when running an iXBRL report in Accounts Production
Article ID
ixbrl-tag-editor-fails-to-launch-when-running-an-ixbrl-report-in-accounts-production
Article Name
iXBRL Tag Editor fails to launch with no error when running an iXBRL report in Accounts Production
Created Date
2nd December 2019
Product
Problem
iXBRL Tag Editor fails to launch with no error when running an iXBRL report in Accounts Production
Resolution
When trying to run a iXBRL report in Accounts Production, you should see the Accounts Production program minimise off screen and the iXBRL Tag Editor Window appear with your report showing.
However, if the iXBRL Tag Editor report window does not appear anywhere on the screen and no error is produced then it is because that a process or service is blocking the program from launching.
If you are aware of any changes made to your machine or the server prior to the issue then we would advise you to look at this. In the meantime a clean boot of the machine with all non-Microsoft services disabled will allow the iXBRL Tag Editor report window to appear again, the steps to complete a clean boot are below:
1. Click Start – Run
2. Type in “msconfig” and press enter
3. Go to the Services tab
4. Tick the “Hide Microsoft Services” button
5. Click the “Disable All” button
6. Of the remaining services, go through and if there are any SQL Server services listed, re-tick them
7. Go to the General tab
8. Untick “Load Startup Items”
9. Click Apply and then OK
10. Restart the machine
Once the machine has rebooted and you have confirmed that the IXBRL Tag Editor is working as normal then this confirms the issue is environmental and will need to be looked at by yourselves. Following this you can re-enable all the services by following steps 1 & 2 and selecting the “Normal Startup” option.
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