Knowledge Base Articles

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Knowledge Base

3027 articles

11801

Can I include a Net bonus with an employees normal pay?

In order to process on a net to gross basis you first need to set up a net to gross pay code at the company…

11792

Can I include a NET bonus with an employees normal pay?

Step 1. In ‘Pay Variations’ configure all the GROSS pay elements correctly (Do not enter the bonus amount at this point) and click on the…

11793

Normal pay day falls on a non-banking day

Where the regular payroll date falls on a weekend or bank holiday, HMRC allows you to make actual payment on the previous workday but still…

11796

Can I include a NET bonus with an employees normal pay?

In the "Payroll Calculations" screen double click into "Extra Payments" On the "Extra Payments" window click the "NET bonus Wizard" button.  Type in how much…

11787

How to include narrative, note or messages on payslips

When you go to produce payslips and get the print preview up on your screen, the option for including a message is in the side…

11797

How to include narrative, note or messages on payslips

In GP Payroll you can either include a single employee message OR a whole payroll message. For a single employee message Go to "Payroll Calculations" and click…

11240

How do I process a new starter?

We no longer send separate p45 / p46 documents under RTI. All starter details are included in the regular FPS submissions you send every pay…

11794

How to advance payroll (paying for more than one payroll period)

Normally this would only apply to a weekly payroll but periods can be advanced on any pay frequency in the same way. Occasionally you may wish to…

os-109

OS-109 : When adding a client in OpenSpace, a message appears about being in use by the practice or Email address not available

There was a problem creating the client. Please ensure email address is not already in use by the practice Email Address not available This means…

cannot-get-logical-lock-fail-code-5-on-isol0001-ttl

IAS- Cannot Get ‘Logical Lock’ Fail Code 5 on ISOL0001.TTL

It has been identified that when trying to access IRIS the following error can occur :Cannot get logical Lock. Fail code 5 on ISOL0001.TTLNOTE :…